Terms of service
OVERVIEW
Welcome to Tome Threads. The terms "we," "us," and "our" refer to Tome Threads. Tome Threads operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Tome Threads is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We've made every effort to accurately represent our products in our online store. However, colors or product appearance may differ from how they appear on your screen depending on your device and its settings.
We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to what is depicted in our store. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Tome Threads reserves the right to accept or decline your order for any reason. Your order is not accepted until Tome Threads confirms acceptance, which requires receipt and processing of your payment. Please review your order carefully before submitting — we may be unable to accommodate cancellation requests after an order is accepted.
If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, or phone number provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
We may offer promotions from time to time that affect pricing and are governed by separate terms. Where there is a conflict between promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate payment and account information for all purchases. You represent and warrant that your credit card information is true and complete, that you are authorized to use it, and that you will pay all charges incurred, including applicable taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
Tome Threads is not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer your order to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services — including all trademarks, brands, text, images, graphics, product designs, video, and audio — are owned by Tome Threads, its affiliates, or licensors, and are protected by U.S. and foreign intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. Tome Threads' names, logos, product and service names, designs, and slogans are trademarks of Tome Threads or its affiliates. You must not use such trademarks without prior written permission. All rights not expressly granted herein are reserved by Tome Threads.
SECTION 7 - OPTIONAL TOOLS
You may have access to third-party tools through the Services, which we neither monitor nor control. These tools are provided "as is" and "as available" without warranties of any kind. Any use of optional third-party tools is entirely at your own risk. We may also offer new features in the future, which will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party materials. If you leave our Services to access third-party sites, you do so at your own risk. Complaints or questions regarding third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Tome Threads is powered by Shopify, which enables us to provide the Services to you. All sales and purchases are made directly with Tome Threads. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Tome Threads, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims arising from your purchases and transactions with Tome Threads.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information in order to provide and improve the Services. Information submitted may be transmitted to Shopify and third parties in other countries. Please review our Privacy Policy for full details.
SECTION 11 - FEEDBACK
If you submit ideas, reviews, suggestions, or other feedback, you grant Tome Threads a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that feedback for any purpose, including commercial use.
You represent that you own or have the rights to all feedback submitted, and that your feedback complies with these Terms. Tome Threads is under no obligation to maintain feedback in confidence, pay compensation for it, or respond to it. You agree that your feedback will not violate any third-party rights or contain unlawful, abusive, or otherwise objectionable content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services to violate any laws, infringe on intellectual property rights, harass or harm others, transmit false or misleading information, send spam, impersonate others, or engage in any conduct that restricts or inhibits anyone's use of the Services.
You also agree not to upload malicious code, reproduce or resell any portion of the Services, collect personal information of others, or interfere with the security of the Services. We reserve the right to suspend or terminate your account at any time if you violate any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice at our sole discretion. You will remain liable for all amounts due up to the date of termination. Sections covering Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, and related provisions will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Information presented through the Services is for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on such information is at your own risk.
EXCEPT AS EXPRESSLY STATED BY TOME THREADS, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, TOME THREADS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Tome Threads, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law or third-party rights, or your use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, along with any policies posted by us, constitute the entire agreement between you and Tome Threads and govern your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign this agreement or any rights under it without our prior written consent. Tome Threads may transfer or assign these Terms without consent or notice.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Tome Threads is headquartered. You and Tome Threads consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
Section headings are included for convenience only and do not limit or affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically. Material changes will be communicated in accordance with applicable law. Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Tome Threads support@tomethreads.com